Heat Pump Repair

Heat pumps do double duty as your heating and cooling system, so a problem can show up as either a heating complaint or a cooling complaint depending on the season.

Common problems & what to check first

• Not heating or cooling effectively for the current mode
• Outdoor unit covered in ice, especially in winter
• System stuck in one mode or won't switch between heat and cool
• Unusual noises or vibration from the outdoor unit
• Higher than normal electric bills

A few things you can check before calling

• Check the thermostat mode matches what you need (heat vs. cool)
• Check the air filter isn't clogged
• Check the outdoor unit isn't blocked by debris, leaves, or snow
• Some frost on the outdoor coil in winter is normal - a heavy, solid buildup of ice is not

What's included

• Diagnostic visit and honest assessment of the issue
• Free diagnostic when you complete the repair with us ($79 if not)
• Repair of most major heat pump brands
• Upfront pricing before any work starts

What to expect during your visit

• Ed checks both the indoor air handler and outdoor unit
• Tests the reversing valve, refrigerant charge, and defrost cycle
• Explains the cause and the repair cost before starting work
• Completes the repair same-visit in most cases, parts availability permitting

Price range

Pricing depends on your system and what's needed. Call (503) 793-4663 or request a visit below for an exact quote.